Internship – Customer Success (DE/EN)
Your mission
– Attend calls between Customer Success Executives and clients from all around the world to identify their processes and needs
– Learn how the Optimy tool is working, understand its functionalities and assist the Customer Success Executive with the set-up of the tool for new and existing clients
– Provide assistance in maintaining client-focused documents, reviewing client reports and conducting analyses
– Provide support for internal projects like creating, revising processes, organising promotional sales activities etc.
– Share the best practices to contribute to the development of Optimy
Your profile
– Start date: ASAP
– You are at least available for 4 months (ideally 6 months or more)
– You are fluent in English and German.
– You are registered to a university or equivalent type of institution, and an internship agreement can be provided
– You have a keen eye for details and conscientious approach to quality
– You are autonomous and you have good organizational skills
– You are proactive and a doer – somebody who wants to prove their ability by getting things done
– You care about customer experience, and you have a real interest in Customer Success
– You have good communication skills
– Ability to adapt in an international and multicultural environment
Please send us your CV in English!
Our ideal future colleague will have an “Optimy’s plus”
– You are a team player who wants to contribute to the success of Optimy and have an impact on the growth of the company.
– You want to work in a fast-paced environment
– You want to track your record of success and goal attainment in a sales-oriented role
– You are positive, enthusiastic, sociable and smiling
What’s great in the job?
– A real job experience, you won’t stand at the copy machine!
– You will have space to learn more about account management and sales in both a theoretical and practical environment
– A young, dynamic and international working atmosphere
– A key function in a dynamic, young, Belgian scale-up, active in the social impact industry
– Based in Brussels, our offices are easily accessible by public transport, bicycle or car
– As a contribution, we grant 350€/month to all the students
About Optimy
Optimy is a Belgian tech scale-up and the European leader in the Social Impact industry that enables any organization to manage and align its grant, volunteering, donation, and sponsorship programs. At Optimy, we believe that corporations are a force for good and can make the world a better place. For more than 12 years, we have enabled organizations to amplify their positive impact by building meaningful relationships with causes, communities, employees, and customers.
Today, over 350 organizations use Optimy to manage over 1.5M projects in 22 languages across 25 countries. Our client portfolio includes Audi Belgium, Fondation Michelin, Grameen Foundation, Ford Motor Company, UEFA Foundation for Children, and many others.
Our Culture Value Proposition
– We believe that supporting and promoting inclusion and diversity across our business and society will make the world a better place for all.
– We’re committed to creating an inclusive culture that helps employees know they are valued, respected and empowered to do the best work of their life.
– We celebrate diversity because we believe in the variety of perspectives and ideas that reflects our multinational environment and drives the most innovative and sustainable growth.
– We provide a personal development plan (PDP) and a learning path in an online learning platform for every employee in our organization.
Equal Employer
Optimy provides equal opportunities to all qualified candidates regardless of race, color, religion, age, gender, gender expression, sexual orientation and marital status.
https://optimy.odoo.com/jobs/internship-customer-success-de-en-87
Wir sind auf der Suche nach Studierenden aus folgenden Fakultäten: Betriebswirtschaft, Design: Produkt und Kommunikation, International Business / Management
Arbeitszeit: Vollzeit
Stellentyp: Praktikum
Bereich: Marketing, PR, Design, Sonstiges
